Text Messaging
Footage Fusion Text Messaging
Footage Fusion LLC sends text messages only to customers who opt in themselves, and only about their own StoryKeeper, Tribute or Business Stories project. These are service messages, not marketing.
Business
Footage Fusion LLC. Questions any time at stories@footagefusion.com.
SMS purpose
Project-related customer communications.
Possible messages include
- Setup instructions
- Recording invitations
- Recording reminders
- Project updates
- Customer support
- Final delivery notifications
We do not send promotions, newsletters, sales offers, abandoned-cart messages, or any other marketing by text.
How you opt in
After purchase you receive a private setup link. On that page, entering a mobile number by itself does not opt you in. Text messages begin only if you check a separate, optional box that is not pre-checked and reads:
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. SMS consent is optional and is not a condition of purchase. See our Terms of Service and Privacy Policy.
Example shown for reference — this copy of the box is not active.
This checkbox is separate from accepting our Terms of Service and Privacy Policy. We store the date and time of consent, the number, the exact wording shown, the version of that wording, and the page where it happened.
Frequency, rates, STOP and HELP
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive SMS messages is not a condition of purchase.
Reply STOP to any Footage Fusion text and we stop texting that number immediately — reminders, invitation resends, updates and delivery texts alike. Your project continues by email. Reply HELP and we reply with our contact details.
Choosing not to receive texts
Text messages are entirely optional. Customers who decline still purchase normally, complete setup, receive recording links and reminders, submit recordings and receive their finished video — all by email.
We never contact someone on another person's behalf
If a purchaser gives us a contributor's mobile number, that contributor is contacted by email. They receive texts only if they later give consent themselves for their own number.
Privacy
Footage Fusion does not sell or share mobile phone numbers, SMS opt-in data, or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Mobile information may be shared with service providers only as necessary to provide our messaging and related services. See our Privacy Policy and Terms of Service.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. SMS consent is optional and is not a condition of purchase. See our Terms of Service and Privacy Policy.